Business Communication
Communicate with Clarity, Confidence & Impact
2-days F2F Session
• Do you sometimes struggle to express your thoughts clearly in meetings or emails?
• Have you ever felt your message was misunderstood — even when your intent was good?
• Are you looking to enhance your confidence, clarity, and presence in both formal and informal communication?
• Would you like to communicate with more influence, empathy, and professionalism across levels and stakeholders?
If you answered yes to any of these questions, this program is designed just for you.
Program Overview
• Welcome to this two-day immersive workshop on Business Communication, where we move beyond jargon and templates to focus on what truly matters: making your communication meaningful, effective, and human. Whether you’re writing an email to a client, making a presentation to your team, or giving feedback to a colleague, your ability to communicate well is at the heart of your professional success.
• In today’s workplace, communication is not just about speaking or writing — it’s about connecting, influencing, and ensuring clarity without confusion. Many professionals unknowingly fall into patterns of vague, passive, or overly aggressive communication. This program will help you identify your style, understand your audience, and structure your messages with purpose and impact.
• Through real-world examples, role-plays, and reflective exercises, you’ll develop practical skills to enhance your verbal, non-verbal, and written communication. By the end of the workshop, you’ll walk away with specific techniques to communicate confidently in a variety of workplace situations — from making a point in a high-stakes meeting to handling a difficult conversation with poise.
What Will You Learn
• Identify your personal communication style and its impact on others
• Analyse your audience to tailor your message appropriately
• Structure your verbal messages for clarity and engagement
• Refine your professional email writing — tone, clarity, and structure
• Practice active and empathetic listening to build better understanding
• Use storytelling techniques to communicate ideas with emotional impact
• Give and receive feedback effectively using a balanced approach
• Navigate difficult or sensitive conversations with professionalism
• Understand and use non-verbal cues to support your message
• Build communication presence — being heard and remembered
Training Pedagogy
• Self-assessments and communication style inventories
• Simulated conversations and email reviews
• Role-plays based on real-life workplace challenges
• Peer feedback and facilitator coaching
• Group activities and mini-presentations
• Reflection and personal action planning
Who All Can Attend
• Managers and Team Leads
• Functional Heads and Project Coordinators
• HR and Learning Professionals
• Client-facing Executives
• Anyone aiming to sharpen their workplace communication skills
Certificate of Participation
• Yes, participants will receive a Certificate of Participation upon completing the full 2-day program.
Can this Program be Customized?
Yes, the program can be tailored to fit your organization’s specific business needs and the unique requirements of your people.
